语法/词汇/翻译/完形-高考英语模拟考套卷

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出版社:上海交通大学出版社
出版日期:2012-6
ISBN:9787313083760
作者:邱娜萍 编
页数:192页

章节摘录

版权页:   Ⅲ.Directions: For each blank in the following passage there are four words or phrasesmarked A,B,C and D.Fill in each blank with the word or phrase that best fitsthe context. Everyone in business has been told that success is all about attracting and retaining (住) customers.It sounds simple and achievable.But,1,words of wisdom are soonforgotten.Once companies have attracted customers they often 2 the second half of thestory.In the excitement of beating off the competition,negotiating prices,securing orders,and delivering the product,managers tend to become carried away.They forget what theyregard as the boring side of business 3 that the customer remains a customer. 4 to concentrate on retaining as well as attracting customers costs business hugeamounts of money annually.It has been estimated that the average company loses between10 and 30 per cent of its customers every years.In constantly changing 5 ,this is notsurprising.What is surprising is the fact that few companies have any idea how manycustomers they have lost. Only now are organizations beginning to wake up to those lost opportunities andcalculate the 6 implications.Cutting down the number of customers a company loses canmake a big 7 in its performance.Research in the US found that a five per cent decreasein the number of defecting (流失的) customers led to 8 increases of between 25 and 85per cent. In the US,Domino's Pizza estimates that a regular customer is worth more than$5,000 over ten years.A customer who receives a poor quality product or service on theirfirst visit and 9 never returns,is losing the company thousands of dollars in 10.

作者简介

《中学英语300训练系列•高考英语模考套卷:语法•词汇•翻译•完形》根据上海市高考英语试卷中语法、词汇、翻译和完形的题目设置,设计了45套活页套卷,每个套卷含有单项选择、汉英翻译和完形填空三种题型,使读者在全面提高综合语言技能的同时,了解和熟悉高考题型。

书籍目录

Test 1~Test 5
Test 6~Test 10
Test 11~Test 15
Test 16~Test 20
Test 21~Test 25
Test 26~Test 30
Test 31~Test 35
Test 36~Test 40
Test 41~Test 45
参考答案

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